Does the chief articulate the policies and direction of the agency clearly and understandably?
If there is community resistance or disagreement over certain police practices, the chief must acknowledge these differences, discuss them in a fair and open manner, explain how the practice fits in with the overall direction of the agency, and then resolve the dispute by either modifying the practice or by clearly explaining why one course of action was chosen over another.
The chief must be able to:
- Mediate complex community problems,
- Speak out on controversial public safety issues.
- Offer citizens a coherent definition of the role of police in a democratic society.
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